Help & Support

Welcome to our Help & Support page! Here you’ll find quick answers to common questions and tips to make your shopping experience smooth and easy.

FAQs

Orders & Shipping

How long will my order take to arrive?
Standard delivery within the U.S. usually takes 3–7 business days. If you need it sooner, you can select an express shipping option during checkout.

Can I track my shipment?
Absolutely! Once your order is dispatched, you’ll receive an email with a tracking number so you can follow your package every step of the way.

Do you deliver overseas?
Yes, we ship to selected international regions. Costs and delivery times depend on your destination.

Returns & Exchanges

What’s your return policy?
You can return most items within 30 days as long as they’re unused and in original condition. Check our [Return Policy] for more details.

How can I return something?
Simply email our team at support@cusstamp.com and we’ll guide you through the return process.

Can I swap an item for another one?
Yes! Exchanges are available depending on stock. Just contact us to get started.

Payment & Pricing

Which payment options do you accept?
We accept major credit cards, PayPal, and other secure payment methods shown at checkout.

Are your prices listed in USD?
Yes, all prices are displayed in U.S. dollars, unless stated otherwise.

Do you run any promotions or discounts?
Subscribe to our newsletter or follow us on social media to catch special deals and offers!

Account & Technical Help

How do I sign up for an account?
Click “Sign Up” at the top of the page and follow the quick registration steps.

I forgot my password—how can I reset it?
Just click “Forgot Password” on the login page and follow the link we send via email.

I’m having trouble using the site—what should I do?
Try clearing your browser cache and cookies first. If the issue continues, reach out to our support team and we’ll help you out.

Still Need Help?

If you can't find the answer you're looking for, don't hesitate to reach out. We're committed to providing excellent customer service and will do our best to resolve any issues quickly.